@aral yup, increasing calls from various corners of academia (corporate responsibility, design, HCI) warning against gamification & its impacts on human behaviour and living conditions. For instance, gamifying serious issues like sustainability might make us take them less seriously than we should
@louce Also, it is inherently anthropological/colonial in nature, exploits cognitive and behavioural psychology to satisfy corporate greed, and, at best, holds an infantalising view of the people who will be using the things you’re making.
@firstname.lastname@example.org @email@example.com The "One-armed bandit" effect of pulling down your timeline to reload is a easy grabbable example for this.
"Rewarding" you with new posts for doing a task (pulling the timeline down) is the easiest psychological trick to influence a persons behavior.
You came to check on your friends but stay to be drowned in shitposts due to psychological gamification. That is in fact a very inhuman abuse and dark pattern of User Experience. #UX
@coppnic @aral absolutely! With colleagues I’m currently researching buy now pay later platforms (e.g. Klarna), and the gamification there is huge, & ends up making debt look good toward a target audience that’s already vulnerable (young women). The same platforms claim to advocate for financial wellbeing while putting increasing n of young people in debt well before they’re fully aware of the significance of credit scores… regulation is much needed
@firstname.lastname@example.org @email@example.com I have never used services like Klarna before, but I have experienced this by myself before.
Being able to pay 14 days later, even without gamification, can make you lose track of how much you actually spent. Especially if you are young and do not have an account book or similar methods of financial organization.
A friend of mine, a female young adult, told me that a lot of people she knows have fell into the buy-now-pay-later trap. "Generation Klarna" celebrates debts on TikTok, posting and almost bragging about how much debt they have.
Especially, but not exclusively, young people should be protected from gamification methods. People that have a high acceptance of consume-addiction end up drinking, gambling, betting. These people are very vulnerable to such gamification schemes, too. And even though they are adult, the ground rules should be more strict for providers.
@stragu @coppnic @aral for sure, what worries me the most is the lack of policy & regulations about these firms. This keeps us locked in the often dangerous cycle of ‘innovation first, regulation… sometime later’ with policy lagging behind tech practices that are already setting industry standards. Firms end up acting like governments, but without democratic mandate. My personal nightmare lol
@firstname.lastname@example.org @email@example.com @firstname.lastname@example.org Yes! The pressure from the public isn't big enough. I am not sure if I am even allowed to share this information, but I got it 1st hand:
Betting businesses like the one with the red t may have to follow laws, like prohibiting potential addicts from betting. They even do learning sessions on this. Yet, the reality is different. The things that the company says and what the single shops do are two different worlds. But also show how these regulations can be abused.
I am memory-quoting a employee I know in person: "We are supposed to stop people from betting if they look like they can't afford it. It is better for 'the red t' to have customers that waste 15% of their salery every month over 10 years than having customers that spend their last money until they get into trouble for having debts."
While I am actually for a free market I think sometimes, especially when it is about financial stability, sometimes the politicians should make limits so people who can't afford it should limitate who gets to use money games, betting, credits etc.
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